Meet the Team

Doctors



Morning = 8:15am – 11:30am

Visits and Admin = 11:30am – 1:30pm

Afternoon = 1:30pm – 5:50pm

Dr O’Reilly – Monday, Tuesday, Wednesday, Friday

Dr Morgan – Tuesday, Wednesday, Friday

Dr Arul – Monday, Tuesday, Wednesday

Dr King – Monday, Tuesday, Thursday

Dr D’Uva – Wednesday, Thursday, Friday

Dr Wills – Monday, Thursday, Friday

Dr Hayes – Wednesday, Thursday, Friday

Dr Cope – Monday, Tuesday, Wednesday

Dr Shah – Wednesday pm, Thursday

Dr Appiah – Monday, Thursday, Friday

Dr Lee – Monday, Tuesday, Wednesday

Dr Fingal O’Reilly
Partner

BSc(Hons). MB. BS. MRCGP. MRCP(UK). PGCE. MHMEd. Reg Aug 1997

Male

Dr O’Reilly, although half Irish and half Norwegian, grew up in Hertford and attended Richard Hale School. He then studied at Guy’s and St Thomas’ Medical School in London and qualified in 1996. Before training as a general practitioner he studied general medicine and thus has an interest in all internal medicine and specifically Cardiology and Elderly Care. As a result he is our main medical lead for Westgate House. With three children himself, he also has an interest in paediatrics.

His outside interests have always revolved around sports and outdoors and as his children are getting older, he is running out of excuses  for spending more time watching rather than doing that exercise. (London Irish and Arsenal if you really wanted to know). However realising that he is getting older, every year he tries to prove he is not by doing Olympic Triathlons or long cycle sportifs, this though just makes him older…..

Dr Ruth Morgan

Partner

B.Pharm, MB.BS, MRCGP, DRCOG, DCH, DFFP, DPM. DCH. Registered 1994

Female

Dr Morgan initially trained as a Pharmacist at Kings College London and then studied Medicine at St. George’s Hospital Medical School, qualifying in 1993. After completing her General Practice training she spent some time in the Pharmaceutical Industry as a Medical Adviser. She returned to General Practice in 2000 and became a partner at Dolphin House Surgery in September 2001. She is a trainer and GP appraiser. Her areas of interest include Diabetes and Mental Health. Outside of work she enjoys walking her dogs and putting her feet up with a good book. 

Dr Camellia Arul
Partner

BSc(Hons) MUDr MRCGP PGDipDerm

Female

Dr Laura King
Partner

BSc (Hons) PGCE MBChB (Liverpool 2010) DRCOG DFSRH MRCGP DGM

Female

Dr King grew up in Oxfordshire and went on to study for a degree in Zoology at the University of Nottingham. After this she remained in the Midlands, training and working as a secondary school Science teacher. She then had a brief stint in the Pharmaceutical industry before heading to Liverpool to embark on a Graduate Entry Medical degree. She completed her junior doctor training in Merseyside and moved to Hertfordshire in 2015. Dr King’s interests are in geriatrics, palliative care and medical education.

Dr Giovanni D’Uva
Partner

Male

MBBS MRCGP

Dr D’Uva grew up in Enfield and studied medicine in Barts and the London Medical School where he qualified in 2012. He subsequently went on to complete his GP training in Dolphin House where he has stayed ever since.
He has an interest in Men’s Health and is one the GPs who performs minor procedures and joint injections.
Outside of work, he enjoys keeping active by playing football and is a keen foodie.

Dr Laura Wills
Partner

BSc MBBS MRCGP DFSRH

Female

Dr Wills grew up locally in Harlow, attending Broxbourne School, before studying medicine at Hull York Medical School. Upon qualifying in 2014 she returned to the area to study as a GP, joining Dolphin House after completion of her training in 2019. She has a specialist interest in women’s health, specifically contraceptive provision and menopause care. Outside of work she enjoys keeping active and plays hockey at a competitive level.

Dr Liam Hayes
Salaried Doctor

BSc (Hons), MBBS, MRCGP

Male
Dr Hayes grew up locally in Hertfordshire and studied medicine at St Georges, University of London, qualifying in 2014. He completed his GP training at Dolphin House in 2021 and currently works as Salaried GP. He enjoys playing football and tennis locally and is currently studying for a diploma in Clinical Psychiatry.

Dr Emily Cope
Salaried Doctor

MBBS, MRCGP, PGDipDerm

Female
Dr Cope grew up in East Yorkshire and studied at Hull York Medical School. She worked in Yorkshire for a few years before moving to Hertfordshire for GP Training. She stayed on at Dolphin House after completing training in 2019. She is interested in Dermatology and lifestyle/ preventative medicine.

Dr Freya Shah
Salaried Doctor

Female

Dr Kingsley Appiah
Salaried Doctor

MBBS, MRCGP

Male 
Studied Medicine at King’s College London and completed GP training at Dolphin House in 2024. Keen interest in Health Promotion, Metabolic Disease and Men’s Health. Enjoy playing most sports and is an optimistic Arsenal fan.

Dr Amy Lee
Salaried Doctor

BMedSci, MBChB, MRCGP 

Female 
Dr Lee grew up locally in Hitchin, before studying Medicine at the University of Birmingham, qualifying in 2016. She moved back to Hertfordshire and completed her GP training at Dolphin House in 2023. She has an interest in Paediatrics and is a mum of two young boys who keep her entertained outside of work.

Nursing Staff

Nurses

We have seven highly qualified nurses all of whom have expert areas of knowledge on top of all standard nursing skills

Jo Bruce

Nurse

Minor Illness, Nurse Prescriber, Coil Fitter, Implant Fitter

Lorraine Paget

Nurse

Nurse Mentor, Asthma/COPD Lead, Nurse Prescriber

Chris O’Brien

Nurse

Heart Failure and Hypertension Lead Nurse

Julie Banks

Nurse

Minor Illness, Nurse Prescriber, Diabetic Nurse Lead

Emma Lewis

Nurse

Treatment Room Nurse Lead

Eunice Zijstra

Nurse

Frailty and Learning Disability Lead

Pamela Rumble

PCN Nurse and Care Home Nurse

Healthcare Assistant

We currently have three HCA’s at Dolphin House Surgery.

Our HCAs provide a wide range of services including: blood pressure monitoring, fitting of 24h blood pressure monitors, 24 hour heart rate monitors, ECGs, urine analysis and dietary & smoking cessation advice.

Rosie Woods

HCA

Shannon McClory

HCA

Cara Baker

PCN Nurse Associate Trainee

Practice Staff

Administrative Staff

Jill O’Brien
Management Partner/Practice Manager

Rebecca Ward
Medical Secretary

Jo Tolfts
Medical Secretary & Administrator

Laura Hurlock
Medical Secretary

Sandra Bateman
Administrator

Jacqueline Yorkston
Administrator

Gary O’Brien
Administrator

Abigail Smith
Administrator

Receptionists

We have a team of receptionists who staff our surgery in Ware.

We are aware that some patients can become quite angry over minor disagreements and we would ask every patient to be supportive of our staff who have to do as best they can for everyone concerned. We have over 15,000 patients and sometimes it can feel like we have dealt with all of them on the same day.

Kerri Arbon
Reception Manager

Anita Walker
Deputy Reception Manager

Karen Carter
Receptionist

Emily Mayhew
Receptionist

Sharon Evans
Receptionist

Molly Harris
Receptionist

Priyanka Khanna
Receptionist

Stephanie McTernan
Receptionist

Christine Moffat
Receptionist

Sophie Smith
Receptionist