Surgery Details:
Dolphin House Surgery:
6/7 East Street
Ware
Hertfordshire
SG12 9HJ
(T) 01920 468777 (F) 01920 484892

Sheffield House:
21 High Street
Stanstead Abbotts
Hertfordshire
SG12 8AA
(T) 01920 870196
(F) 01920 877566
Private Travel Clinic

Dolphin House surgery now runs a private travel clinic called 'The Hertford Travel Clinic'

If you are thinking of going abroad for a 2 week break or travelling the world on a gap year then please click here for more information on the services offered.

 

Your GP Cares

Do you want more time with your GP?  If yes then please show your support by joining the BMA campaign.

We, like all GPs, are running at maximum plus capacity.  We are constantly trying to improve access for you the patients and have introduced booked telephone consultations on top of normal clinics, created more minor illness slots and are currently piloting a 'just 5 minutes' clinic for simple problems, however demand continues to go up.  Please spare two minutes to watch this or read below.

People are living longer and have more complex health needs. In the UK there are now more than 10 million people aged 65 and over.

Demand for GP services is increasing. In England alone, it is estimated that at least 340 million patient consultations are now undertaken every year, up 40 million since 2008.

More people are living with a chronic condition, with many supported in the community by their GP and their practice team. For these patients, the ten minutes available in a standard appointment simply isn’t long enough.

There is more demand than ever for GP services – more patients to see, more test results to read, more paperwork. Yet there are still the same number of hours in the day.

Your GP and practice team care about the current situation and want to work with patients and government to find solutions and provide a better service.

The BMA is calling for long term sustainable investment in GP services now to:
• Attract, retain and expand the number of GPs
• Expand the number of practice staff
• Improve the premises that GP services are provided from

Show your support at YourGPCares.

 

Practice Survey

Thank you to all those who took the time to complete this years practice survey.  Please see the results and final report for 2015 HERE

You can also now keep up to date by following us on twitter. 

Cold season here again

RCGP-TARGET-Banner-Posters-Feb-2015

Have we got your correct phone details?

With the move to mobile phones, we are finding that the phone numbers we have for our patients are frequently out of date.  Please inform us if you change your phone number as we always try to phone you first before writing to you if there is a query about your latest blood tests, hospital letters etc.

Also if we have a mobile phone number for you we can also send you text message reminders (with your permission) about your next appointment as well as give you advance warning of flu clinics and other useful information.  

 

 

Your records and data sharing what you need to know

Patient On-line Services

This practice currently offers patients' facilities to:

Book, view, amend, cancel amd print appointments online.

Order on line, view and print a list of their repeat prescriptions for drugs medicines, or appliances.

GP2GP

To be in line with NHS England's new policy, this practice makse use of new GP2GP messaging technology, which enables the practice to receive patients' clinical records electronically as new patients join the practice. 

More information on GP2GP can be found here. 

Summary Care Record

 This practice makes use of  Summary Care Records.  A Summary Care Record is an electronic record, which contains information about the medicines you take, allergies you suffer from and any bad reactions to medicines you have had.  Having this information stored in one place makes it easier for healthcare staff to treat you in an emergency, or when your GP practice is closed.

More information on the Summary Care Record can be seen here.  

More information can be found in the official information booklet HERE

If you do want to opt out of sharing your data please fill this form out and drop it in or email it to us (if rescanned back on with your signature) or fax it to the surgery.